Introduction
These terms and conditions are intended to define the rules of renting apartments in the facility Przystań No. 18 Apartments in Chłapowo.
By completing a reservation for a stay in a selected apartment, you accept the provisions contained in these regulations.
Completing a reservation is equivalent to concluding a rental agreement for accommodation under the terms and conditions specified herein and the price list.
Rental of the Apartment by the Guest is of short-term nature only and does not serve the purpose of satisfying the Customers' permanent housing needs. The Customer's stay in the Apartment is of temporary nature only, i.e. for recreation or tourism, and the rental agreement is concluded for such purpose. Therefore, the provisions of the Act on the protection of tenants' rights, the commune's housing stock and the amendment to the Civil Code do not apply to this agreement. The Operator does not offer Apartments for the purpose of satisfying the Customers' permanent housing needs.
§1. Designation of entities
1. Owner – an entity having the right of ownership, or a subsidiary right established on its behalf to operate the premises that are the subject of the lease.
2. Guest — an individual or business entity, taking the apartment belonging to the Owner for time-bound use for a fee.
§2. Introductory provisions concerning rent
1. The rental of apartments shall be conducted on a hotel day basis.
2. Unless otherwise agreed by the Parties, a day's stay shall last from 3:00 PM on the day of arrival until 10:00 PM on the day of departure.
3. The person renting must be an adult. The concluded contract covers only the rental of the apartment (without food and transportation).
Minors may stay in the apartment only under the supervision of an adult.
4. The owner reserves the right to refuse to accept a reservation.
5. The check-in procedure requires the Guest to present a photo ID.
6. The Owner reserves the right to refuse to accept a Guest who:
1. does not have a valid ID or does not want to show the document;
2. is under the influence of alcohol or other intoxicants;
3. has grossly violated these Terms and Conditions during the previous stay.
7. The Apartment may not be used for commercial purposes, business meetings, social events, photo shoots, or video recordings without permission and a separate agreement and valuation by the Owner.
§3. Reservation and payment for renting the apartment
1. Ways to make a reservation:
1. via the indicated telephone number
2. via e-mail: rezerwacje@przystan18.pl
2. To make a reservation you must provide:
1. date of planned arrival and number of nights (days)
2. planned time of arrival
3. number of Guests in the apartment
4. first and last name
5. address of residence
6. telephone number
7. e-mail address
3. After submitting the form, a "Confirmation of Initial Reservation" of the chosen apartment will be sent to your e-mail address, together with the cost of the entire stay and the amount of the deposit which should be paid to the indicated account number within 1 working day from the receipt of the confirmation of the initial reservation.
Once the 30% deposit has been credited, the reservation status changes to "Reservation Guaranteed" and you will receive a "Reservation Confirmation" to your e-mail address. Failure to pay the deposit by the deadline means withdrawal from the contract and automatic cancellation of the initial reservation.
4. The remaining due amount of 70% is to be paid up to 7 days before arrival to the account number indicated.
5. In case of cancellation or withdrawal of the reservation, the deposit paid is forfeited unless the notification is made up to 30 days before the date of the planned stay.
The possibility to cancel with a refund of the deposit 30 days before the scheduled departure is excluded in the case of medium and high season.
The possibility to change the date of the reservation is possible only with the consent of the Owner.
In case of shortening the stay, the Guest is obliged to cover 100% of the cost of accommodation. Any changes should be notified via phone or e-mail to the Owner.
6. The Owner reserves the right to charge a deposit of 500 PLN - as a security for the apartment. The deposit shall be refunded in full within 7 days of departure if no damage has been done to the apartment.
7. The Owner declares that the apartment in question can be made available only after the full payment for the stay has been collected.
8. The prices given in the description of the apartment are gross prices for individuals and include VAT of 8%. The rental price includes the cost of supplying the apartment with utilities (electricity, water, sewage disposal, garbage disposal, cable TV and Internet).
9. A one-time fee for the preparation of the apartment is added to each reservation: it covers the cleaning service after departure and after the rental terminates.
§4. Accommodation of pets
1. Pets are not allowed.
§5. Responsibility for the apartment - entrusted property
1. Guests are responsible for all damage caused to the equipment of the apartment and its installations, not resulting from normal use.
2. In the event that Guests caused damage to the apartment, the Owner has the right to retain the deposit collected in an amount proportional to the value of the damage caused or in full.
3. Retention of the deposit shall not preclude the Owner from pursuing claims for damages incurred, the value of which exceeds the collected deposit.
4. In the event of damage done to the apartment, the Guests are obliged to pay compensation fully covering the value of the damage suffered, no later than on the day of departure to the Owner's account.
5. The Guest is fully responsible for the keys to the apartment entrusted to him and the remote controls to the entrance gates. In case the key or the remote control is lost, the Guest is charged an additional fee of 500.00 PLN.
6. The Guest is obliged to make a full lock check of the apartment when leaving it.
7. The Owner of the apartments does not take responsibility for items left in the apartment and their possible loss.
§6. Use of parking spaces
1. Guests of the apartment are required to park their vehicles in the spaces designated for the rented apartment or in a public parking lot as directed by the Owner.
2. Occupying of a parking space belonging to a third party entails the risk that the Guest's vehicle will be towed at the Guest's expense.
§7. Rules of stay in the apartment
1. The apartment made available to Guests should be cleaned and additionally equipped with:
1. a set of two towels per each person accommodated
2. a set of clean linen
In case the state of the apartment is contradictory to the description in the preceding paragraph, it should be immediately reported to the Owner.
3. Smoking in the apartments is prohibited, with the exception of adjacent terraces or balconies.
4. Guests are obligated to respect quiet hours from 10 PM to 6 AM.
5. Guests are required to comply with the rules of the building covering the apartment, displayed in the stairwells, and the rules of social coexistence.
6. Guests are required to maintain cleanliness in the apartments, stairwells and within the occupied building.
7. Garbage accumulated by Guests during their stay should be disposed of in a general garbage can.
8. In the case that during the stay in the apartment there occur circumstances beyond the control of Guests, causing serious difficulties in the use of the apartment or making its use impossible, Guests are obliged to immediately notify the Owner of these circumstances.
9. Violation of the regulations of this paragraph by Guests may cause the Owner to terminate the concluded rental agreement with immediate effect, without the right to a refund of the rental fee for the unused days of stay and the deposit fee, with the exception of point 8.
10. The Owner shall not be liable for any inconvenience caused during the stay related to construction or finishing works that may be carried out on the premises where the apartment is located and/or interruptions in the supply of utilities.
11. An additional fee of 50 PLN will be charged for each unreasonable call for service.
12. The apartment may not accommodate more people than indicated when making a reservation.
13. The apartment may not be used in any other way than for residential purposes, especially not to conduct any business. Registration of business or other activities, especially related to the reception of customers, is not allowed in the apartment.
14. The apartment may not be subleased to third parties or in any form made available to them.
15. Guests are obliged to use the apartments and the equipment provided according to their intended purpose.
16. Parties are strictly prohibited in the apartments. In case of noise disturbance, the person renting will be charged a fine of 500 PLN.
17. Minimum rental period - 2 nights.
18. Due to the possibility of damage to the electrical system and related fire safety, the use of electrical appliances that are not part of the apartment equipment is prohibited.
19. The Owner is not responsible for noise emissions from neighboring properties.
§8. Termination of stay
1. On the day of departure, the Guest is required to provide access to the rented apartment for the staff to inspect its condition.
2. Guests are asked to arrange the time of check-out the day before departure via telephone number given in the reservation confirmation.
3. Departure from the apartment after 11.00 AM without prior arrangement with the Owner will be treated as an extension of the stay by another 24 hours and calculated according to the applicable price list.
4. Extension of the stay must be reported to the Owner no later than 5.00 PM on the day preceding the day of departure. Extension of the stay will be made only if a free apartment is available.
5. The Guest is obliged to participate in the inspection of the condition of the apartment and its equipment.
6. The Guest is obliged to report to the Owner any damage caused to the apartment equipment.
7. Before leaving the apartment, the Guest is obliged to return the keys to the apartment and the remote controls to the entrance gates.
8. After the rental terminates, if the Guest leaves any movables in the apartment, they will be stored by the Owner at the Guest's risk and expense for a period of 3 months from the date of termination of the Apartment rental, after which period they will be disposed of. If possible, the Owner will inform the Guest that the Guest has left these movables in the apartment.
9. The Guest may request the Owner to return the movables left in the Apartment at the Guest's expense and risk. In this case, the Guest must contact the Owner before the expiration of the 3-month period indicated as the storage period for the movables left behind. The Guest is obliged to order a courier at their own effort and expense and arrange with the operator the place and date when the courier will pick up the package containing the Guest’s movables.
§9. Force Majeure
1. Force majeure shall be understood as any factual circumstances beyond the control of the Owner, impossible to foresee, preventing the rental of the apartment specified in the reservation to the Guest, which are impossible to immediately remove by standard means.
2. Force majeure shall also include any circumstances beyond the control of the Owner that create an immediate or potential threat of harm to the health, life or property of Guests.
4.The Owner shall also have the right, in the event of force majeure, to cancel the contract with a refund, taking into account the cost of services already provided to Guests.
5. The Owner reserves the right to change the booked apartment for an apartment of similar or higher standard and at the same price.
§10. Premature departure from the apartment
1. The Guest who shortens the stay in the apartment for reasons beyond their control (including personal reasons or accidents of fortuitous nature) is obliged to immediately notify the Owner of the resulting fact, specifying the deadline for leaving the apartment.
2. The Owner shall collect the apartment, the keys and remote controls to the entrance gates within the prescribed deadline, as well as make the final settlement of the deposit fee in accordance with §6 and §9.
3. Shortening the stay in the apartment for reasons beyond the control of the entities indicated in §1 pts. 1-2 or leaving the apartment by the Guests without fulfilling the obligation set forth in pt. 1 and 2 shall not give rise to a claim for reimbursement of rent for unused days of stay.
4. In the situation specified in pt. 4, the Owner reserves the right to assign the resulting claim to an entity of choice.
§11. Complaints
1. Complaints shall be understood as all requests, complaints and grievances regarding:
1) found or existing conditions in a rented apartment that deviate from the standard specified in the catalog or published information;
2) observed defects or deficiencies in the equipment of the apartment that deviate from the standard specified in the catalog or published information;
3) circumstances depending on the Owner that significantly affect the standard of stay in the apartment;
2. Complaints should be reported to the Owner and brought forward in writing or in an equivalent electronic form at the time they arise.
3. The complainant should provide personal information including current mailing address, e-mail address, telephone number and reservation number.
4. The complaint should include the designation number of the apartment occupied by the complainant and a complete description of the situation subject to complaint, as well as a precise definition of the claim.
5. Complaints having the required form and content will be considered within 30 working days from the date they are communicated to the Owner.
6. Correspondence that does not meet the conditions specified in pts. 3 and 4 shall not be considered by the Owner.
§12. Final provisions
1. The Owner shall not be liable for any property the Guest leaves in the apartment, parking space or space adjacent to the apartment understood as a common part of the property on which the apartment is located.
2. The Owner shall not be liable for the use of premises not owned or managed by the Owner, adjacent to or likely to affect the rented apartment, as well as shall not be liable for the use of common parts of the building by third parties.
3. Any editorial units used in the Terms and Conditions do not affect the content of the document and serve only to facilitate its reading.
4. If, as a result of a change in applicable law, any provisions of the Terms and Conditions become invalid, illegal or unenforceable, the remaining provisions shall not be affected to the extent permitted by law.
5. In matters not regulated by the Terms and Conditions, the relevant regulations of the Civil Code shall apply.
6. The Parties agree to amicably resolve all disputes arising under the Terms and Conditions.
7. The competent court to hear disputes arising from the Terms and Conditions is the District Court, competent for the registered office of the Owner, and the applicable law is Polish law.
8. These Terms and Conditions shall enter into force on the date of publication on the website przystan18.pl
9. Korespondencję w formie tradycyjnej prosimy kierować na adres: Tadeusz Pawełek, ul. Świerkowa 4, 83-200 Starogard Gdański
INFORMATION CLAUSE
In accordance with Article 13 of the General Data Protection Regulation of April 27, 2016. (Official Journal of the EU L 119 of 04.05.2016), we inform you that:
1. The administrator of your personal data is Tadeusz Pawełek, Świerkowa 4, 83-200 Starogard Gdański
2. Data protection contact - Tadeusz Pawełek, Świerkowa 4, 83-200 Starogard Gdański
3. Your personal data will be processed for the purpose of using apartment rental services - on the basis of Article 6 (1) b of the General Data Protection Regulation of April 27, 2016.
4. Recipients of your personal data will be only entities authorized to obtain personal data under the law and entities participating in the implementation of services.
5. Your personal data will be stored for a period of 10 years.
6. You have the right to request access to your personal data from the Controller, the right to rectify, delete or restrict its processing, and the right to the transfer of data.
7. You have the right to file a complaint with a supervisory authority.
8. Provision of personal data is voluntary. However, refusal to provide data may result in refusal to provide the service/contract.
Supplementary information
Internet, parking spaces, garage halls, disclaimers of liability
1. The Owner is not responsible for loss of data and leakage of personal information (passwords, logins) due to improper use of the Internet network and electronic devices in the Apartments. The Operator is not responsible for the technical conditions of the Internet network, especially the quality of the Internet connection, which may affect the actual data transfer, as well as for interruptions in Internet supply caused by the actions of the Internet provider, the Guest or third parties not acting on the instructions of the Owner.
2. Only one parking space belongs to a given apartment and is indicated by the Owner or is unnumbered (depending on the specific parking area).
3. The Owner shall not be liable for damage to or loss of a vehicle left in the parking spaces, as well as for damage to or loss of items left in a vehicle left in such parking spaces, which also applies to vehicles which are not motor vehicles, such as i.a. bicycles, scooters, etc.
4. The Owner is not responsible for interruptions in the supply of utilities to the Apartment (water, gas, electricity, heating, internet for the Apartment) if they are due to reasons beyond the control of the Owner, such as i.a. failure of external installations by means of which utilities are supplied to the Apartment, failure at the utility provider, failure concerning building installations located in the common parts of the building in which the Apartment is located, weather conditions negatively affecting the installation. In the event of an interruption in the supply of utilities to the Apartment, the Customer should immediately notify the Owner, who, to the best of their ability, will report the occurrence of the failure to the relevant entities or utility providers and, if they have such information, will inform the Guest of the reasons for the failure and the time of its removal.